Payment Policy
Payment Policy – Zad Plus
Welcome to Zad Plus. This Payment Policy explains the terms and conditions related to payments for products and services purchased through our website, store, or authorized sales channels.
By placing an order with Zad Plus, customers agree to the following payment terms and conditions.
Accepted Payment Methods
We offer multiple secure payment options for customer convenience, including:
UPI Payments
Debit Cards
Credit Cards
Net Banking
Wallet Payments
Bank Transfers
Cash on Delivery (COD)*
All payments must be completed through approved and secure payment methods provided by Zad Plus.
Cash on Delivery (COD)
Zad Plus offers Cash on Delivery (COD) service for selected products and locations.
COD Availability:
Cash on Delivery is available within 50 KM service area only
COD availability depends on:
Product category
Order value
Delivery location
Service availability
Our team may contact customers to confirm COD orders before dispatch.
Important COD Conditions:
Customers must provide valid contact details
Full payment must be made at the time of delivery
Customers are requested to keep the exact payment amount ready whenever possible
Zad Plus reserves the right to refuse COD service for suspicious or unverifiable orders
For locations beyond 50 KM, advance payment or partial payment may be required.
Payment Confirmation
Orders are processed only after successful payment verification.
Customers may receive payment confirmation through:
SMS
Phone Call
If payment verification fails, the order may be delayed, cancelled, or kept on hold.
Advance Payment Policy
For certain products, bulk orders, installation services, or customized security solutions, Zad Plus may require:
Partial advance payment
Full advance payment
Orders requiring advance payment will only be confirmed after successful transaction completion.
Pricing Policy
All prices displayed on the website are subject to change without prior notice.
Zad Plus reserves the right to correct:
Incorrect pricing
Product description errors
Promotional offer mistakes
Technical or typographical errors
Customers will be informed if any pricing issue affects their order.
Invoice & Billing
Customers must provide accurate billing and contact information during order placement.
Invoices will be generated based on the details provided by the customer. Zad Plus is not responsible for billing issues caused by incorrect information.
Customers are advised to keep invoices safely for:
Warranty claims
Support services
Future references
Secure Transactions
We use secure payment systems and trusted payment gateways to protect customer transactions.
Zad Plus does not store sensitive banking information such as:
Card numbers
CVV details
UPI PINs
Banking passwords
Customers should avoid sharing confidential payment information with unauthorized persons.
Failed Transactions
If payment is deducted but the order is not confirmed:
Customers should first check with their bank or payment provider
Most failed transactions are automatically reversed within banking timelines
If the amount is received by Zad Plus but confirmation is pending, customers should contact support with payment proof.
Refund Processing
Refunds are processed according to our Return & Refund Policy.
Refund timelines may vary depending on:
Payment method
Bank processing time
Payment gateway delays
Zad Plus is not responsible for delays caused by third-party financial institutions.
Fraud Prevention
To maintain transaction security, Zad Plus reserves the right to:
Verify customer identity
Hold suspicious transactions for review
Cancel fraudulent or unauthorized orders
Request additional verification if necessary
Any fraudulent activity may result in order cancellation and legal action.
Taxes & Additional Charges
Applicable charges such as:
GST
Shipping fees
Installation charges
Service fees
may be added during checkout depending on product type and delivery location.
Contact Us
For payment-related support, billing issues, COD inquiries, or transaction assistance, customers can contact Zad Plus through our official website, customer support number, or email support.
Thank you for choosing Zad Plus. We appreciate your trust in our security and surveillance solutions.